Welcome to Culture 12. These Terms & Conditions ("Terms") govern your use of our website, culture12.com, and your purchase of products from us. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or purchase our products.

About Our Store

Culture 12 ("we," "us," "our") operates an online clothing store offering apparel, accessories, and related products.

Our business information is:

Business Name: Culture 12 LLC
Website: cutlure12.com
Email: culture12ny@gmail.com

Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to make purchases through our website unless you have permission from a parent or legal guardian.

By using our website, you represent that the information you provide is accurate and that you have the legal capacity to enter into these Terms.

Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colors, sizing information, and prices displayed on our website are accurate.

However, colors may appear differently depending on your device or screen settings. Minor variations in color, texture, measurements, or appearance may occur.

We reserve the right to:

Correct errors or inaccuracies in product information.
Change product prices without prior notice.
Modify or discontinue products at any time.
Limit quantities available for purchase.
Refuse or cancel orders when necessary.

Orders and Purchases

When you place an order, you are making an offer to purchase the products selected in your order.

After submitting an order, you may receive an order confirmation email. An order confirmation does not necessarily mean that your order has been accepted. We reserve the right to accept, reject, or cancel an order for any reason.

If we cancel an order after payment has been processed, we will issue a refund to the original payment method or Zelle.

Pricing and Payment

All prices are displayed in [USD/other currency] unless otherwise stated.

Prices may change without notice. The price charged for an order will generally be the price displayed at the time the order is placed.

We accept the payment methods displayed during checkout. By submitting payment information, you represent that you are authorized to use the payment method provided.

We reserve the right to refuse or cancel transactions that appear to be fraudulent, unauthorized, or otherwise suspicious.

Sales Tax

Applicable sales tax, VAT, or other government-imposed taxes may be added to your purchase based on the shipping destination and applicable law.

Shipping and Delivery

We ship orders to the locations listed on our website.

Estimated shipping times are provided for informational purposes and are not guaranteed unless specifically stated otherwise.

Delivery times may be affected by circumstances outside our control, including:

Carrier delays
Weather
Holidays
Customs processing
Incorrect or incomplete shipping information
Unexpected events or disruptions

Once an order has been shipped, the shipping carrier may be responsible for delivery delays.

Customers are responsible for providing an accurate shipping address. We are not responsible for orders delivered to an incorrect address provided by the customer.

Returns and Exchanges

Our return and exchange policy is available at Return Policy.

Unless otherwise stated in our Return Policy, eligible items may be returned within [30] days of delivery.

Returned merchandise may be required to:

Be unworn and unused.
Be unwashed.
Scent free
Include original tags.
Meet any additional requirements stated in our Return Policy.

Certain products may be non-returnable, including items marked as final sale, custom/personalized items, or other products identified as non-returnable at the time of purchase.

Please review our Return Policy before making a purchase.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us at culture12ny@gmail.com within 30 days of delivery.

We may request photographs or other information to help us investigate the issue.

If we determine that an item was damaged, defective, or incorrectly shipped, we may provide a replacement, exchange, store credit, or refund, as appropriate.

Promotions and Discounts

From time to time, we may offer promotional codes, discounts, sales, or other special offers.

Promotions may have additional terms and conditions, including expiration dates, product exclusions, purchase requirements, or usage limits.

Unless otherwise stated, promotional offers cannot be combined with other discounts.

We reserve the right to modify or cancel promotions at any time.

Intellectual Property

All content appearing on our website, including but not limited to:

Logos
Brand names
Product photographs
Graphics
Text
Designs
Videos
Website layout
Images
Product descriptions

is owned by or licensed to Culture 12 and may be protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, sell, or use our content without our prior written permission unless specifically stated in written form.

Prohibited Activities

You agree not to use our website to:

Violate any applicable law or regulation.
Commit fraud or engage in deceptive activity.
Interfere with the operation or security of our website.
Attempt to gain unauthorized access to our systems.
Use automated systems to scrape or collect website content without permission.
Purchase products for fraudulent purposes.
Submit false or misleading information.
Infringe upon the rights of others.
Introduce viruses, malware, or other harmful material.

Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services, such as payment processors, shipping providers, advertising platforms, or social media services.

We are not responsible for the content, policies, security, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and privacy policies.

Disclaimer

To the fullest extent permitted by applicable law, our website and its content are provided on an "as is" and "as available" basis.

We do not guarantee that:

The website will always be available or uninterrupted.
The website will be free from errors or security vulnerabilities.
Product information will always be completely accurate.
The website will meet every user's specific requirements.

Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded or limited under applicable law.

Limitation of Liability

To the fullest extent permitted by applicable law, Culture 12 and its owners, employees, officers, affiliates, and service providers will not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of our website or purchase of our products.

Our total liability for any claim relating to a purchase will, to the extent permitted by law, generally be limited to the amount you paid for the product giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Culture 12 and its owners, employees, officers, affiliates, and service providers from claims, damages, liabilities, losses, costs, and expenses arising from your violation of these Terms or misuse of our website.

Changes to These Terms

We may update these Terms from time to time.

When changes are made, we will update the "Effective Date" at the beginning of these Terms. Your continued use of our website after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by law.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, Return Policy, and any other policies referenced on our website, constitute the agreement between you and [Store Name] regarding your use of our website and purchases.

If you have questions about these Terms, please contact us:

Culture 12
Email: culture12ny@gmail.com